What It’s Like to Work at StoneAge w/Mike Bollinger

What It’s Like to Work at StoneAge w/Mike Bollinger

Mike Bollinger has been with StoneAge for over a decade and is proud to work at StoneAge. Before joining the StoneAge team, he was a buyer planner for Honeywell, the operations manager for an automotive manufacturer, and owned two companies. Since joining StoneAge, he has held the roles of Order Fulfillment Manager, Sewer Sales Director, Director of Operations, and now the Director of Global Operations. He oversees procurement, global branch operations, manufacturing, continuous improvement, quality, facilities, and safety. Episode Insight: Not everybody will show up great to work every day. What you can do is try to help that person have a better day. That’s what leadership is about. Background: During this week’s episode of Reflect Forward, I interview Mike Bollinger, StoneAge’s Director of Operations. We talk about what it was like for him to take a backward step in his career to join the StoneAge team and what he’s learned about leadership, life, and loving what you do since joining the StoneAge team. Mike is a remarkable leader who exemplifies The Ownership Mindset. I hope you enjoy this sneak peek into what it’s like working with StoneAge. How to find Mike: Website: www.stoneagetools.com LinkedIn: https://www.linkedin.com/in/mikebollinger1/ Please consider ordering my book, The Ownership Mindset, on Amazon or Barnes and Noble Follow me on Instagram or LinkedIn. Subscribe to my podcast Reflect Forward on iTunes Or check out my new YouTube Channel, where you can watch full-length episodes of Advice From a CEO! And if you are looking for a keynote speaker or a podcast guest, click here to book a meeting with me to discuss what you are looking for!

[00:00:00] Hi, everyone. And welcome back to Reflect Forward. I'm your host, Kerry Siggins. And

[00:00:13] I'm so glad you are here today. Today my guest is Mike Bollinger. He is the director of operations

[00:00:19] here at Stone Age. And I just thought it would be really fun for you all to hear what it's like

[00:00:25] working at an employee-owned company at Stone Age. You listen to me every week, talk about what

[00:00:31] we're doing here, whether that's woven into an interview or in one of my advice from CEO episodes.

[00:00:36] And Mike is just a remarkable example of somebody who's grown so much with this organization

[00:00:41] and has developed into a tremendous leader. And I thought it would be fun for you to hear

[00:00:46] from somebody here who is in the trenches with me. So hang tight and I'll be right back with Mike.

[00:00:59] All right, everyone. Welcome back. I have the one and only Mike Bollinger. I'm sure there's other

[00:01:03] Mike Bollinger in the world, but there is no other Mike Bollinger like this Mike Bollinger,

[00:01:08] like the Mike Bollinger, who is the director of operations here at Stone Age. And we wanted to

[00:01:14] give you an insight peek of what it's like to work here. So Mike, thank you so much for joining me

[00:01:18] on the show today. You're welcome. Awesome. All right. So maybe tell a little bit about yourself

[00:01:24] and why you decided to come to Stone Age, like what about a decade ago? Yeah, almost 11 years.

[00:01:30] Now, the story starts back coming out of college in 1990 out of issue. I'm going to try to fast forward

[00:01:36] and work for a number of different companies anywhere from the electronics and I will

[00:01:41] to airbag manufacturing automotive industry, which is very high-paced high stress

[00:01:47] to a little bit more job shop for rockford fuzz gate and I've owned a couple of businesses on my own.

[00:01:52] But really what led me to come to Durango, Colorado and people like why do you want to go

[00:01:57] into a little town after you leave Phoenix? Well, Long story short, I was born in four cones, Colorado

[00:02:02] and it wasn't because I wanted to come back to Colorado. I wanted to find a company that actually

[00:02:08] cared about their employees and where I could go making difference in my everyday work and influence

[00:02:16] not only the company, but build the relationships that it takes to actually run a successful company.

[00:02:22] So I didn't choose the mountains. I chose the company and I actually moved away from my family

[00:02:28] and everything I knew and all my friends that I had known since I was 10 years old. So

[00:02:33] I gave up basically my core of my life because I knew that I wanted to work for a company that cared

[00:02:40] about their employees and that's how I ended up at Stone Age. And did you know of Stone Age before

[00:02:46] you started the process of searching for a new job or did you start to learn about Stone Age once

[00:02:51] you had your first interview? Really after I had my first interview, it was kind of funny. I told

[00:02:56] my wife I said I'm tired of working corporate America and I took her to lunch and there was this

[00:03:03] burrito called the Durango and I actually ordered it and I told her I'd put it for a job in Durango

[00:03:12] Colorado. And that afternoon on our way home, I got a call for an interview. So I know that seems

[00:03:19] made up but that is a true story and I just told my wife I wanted to do something different and I

[00:03:25] figured that in a small town maybe there was that difference because when I did work for Rockford

[00:03:31] Fosgate, it was a family owned business. So I wanted to get back to that kind of core but no,

[00:03:37] I didn't learn about Stone Age until I actually started interviewing. Did you take a title cut and

[00:03:43] a pay cut to come here? I did. I was a director of manufacturing at a company and yes, I took a

[00:03:50] hefty pay cut and a title cut which if you know what do you think about me, it's not about the title.

[00:03:56] I really do not care about titles. I care about the impact and the relationships and that I can come

[00:04:03] to work every day and have fun but yeah, it was financially the smartest thing but in the long run

[00:04:11] it was a slump. And why is that? I get to make a difference. I get to come to work or get to have fun.

[00:04:19] I have relationships. I feel like I work with a group of employees but not only that it's an

[00:04:25] extension. We're all owners. It's not just what I add to the company. It's what we as a collective

[00:04:33] team do and it doesn't feel like departmentalized and silos. It's about the business and the better

[00:04:39] good of the employees and the companies and ultimately what we're doing and delivering for our

[00:04:45] customers to be safe in what they do in the industry. So it sounds like you found maybe a little

[00:04:51] bit more purpose in your work when you came here. Would you say that's accurate? Yes, very accurate.

[00:04:56] I feel like when you're a corporate America, you're just making it through eight hours in the day or

[00:05:00] 10 or 12 or 14 depending on where you're working. Where today I feel like there is purpose.

[00:05:07] I don't count the hours of when I get to go home. I work until I'm ready to go home but a lot of

[00:05:13] times you'll find yourself in and start out and you're just so passionate about what you're

[00:05:18] involved in and doing that doesn't feel like work. I was told one day if you find something that

[00:05:23] you love, you will never work a day in your life and I feel that's what I found is so much.

[00:05:28] That's awesome. It makes me make me cry. Long time I cry, we're good.

[00:05:36] I don't think I've ever seen you cry in the 11 years I've worked with you.

[00:05:39] No, no. I don't think so. Well my goal is to not make you cry unless it's tears of joy and happiness.

[00:05:46] Exactly.

[00:05:49] So you had several different positions. I think that's one of the really cool things about working

[00:05:53] at Stone Age is that we really try to help our employees get a lot of different experiences

[00:05:58] and try different things. So can you talk a little bit about what that experience was like?

[00:06:02] That you've done lots of different roles in operations and you went into sales for a bit now

[00:06:07] leading operations and continuing to grow and going to get a promotion soon and all of that fun

[00:06:11] stuff. So what has that been like with all the different types of roles you've held here?

[00:06:16] At first it was like, what do you mean you want to offer me an hourly position?

[00:06:22] Literally I've been working in my career for a long time and held director roles and they wanted

[00:06:27] to hire me hourly and I couldn't understand. No, we need to negotiate salary. Well if I would have

[00:06:33] known what I know now, I should have with the hour lead because I was like, hours just trying

[00:06:38] to get up to speed. But I started an order fulfillment lead I believe it was. I had three employees

[00:06:44] two in shipping, one in receiving. I think about later I still have the same role but I took over

[00:06:49] him and for me and had a whopping nine employees at that point. And then I got an opportunity

[00:06:54] that KP gave me to go and run the sewer division from a sales standpoint and that was to go travel

[00:07:02] Europe for a year and open up dealers. Our first trip was 19 days, 17 different hotel rooms

[00:07:09] and seven countries. So yeah we didn't start slow. It was very interesting it was eye-opening

[00:07:15] and I enjoyed it for a whole year so I went into that role. I learned a lot about company

[00:07:21] from a customer standpoint which I really think helped frame me as a leader moving forward in

[00:07:27] the organization. I remember getting ready to leave for Germany on my last trip KP catches me.

[00:07:32] Hey what do you think about coming back and running ops when you get down with this trip?

[00:07:36] So that was obviously something to think about for another three weeks but then when I came back

[00:07:42] we opened up, we went direct and we opened up our branches so I got an opportunity to go and physically

[00:07:49] find buildings and put Rackie in and build inventory and build a team around our North American

[00:07:55] branch offices because at that point we didn't have our global or our European branches stood up yet.

[00:08:02] So getting it back to the roots of operations but running all of operations and including branches

[00:08:09] was something new to me because it has that sales piece of it but I think it fits nicely with

[00:08:15] starting an ops, getting the sales experience then blending back into ops with branch operations.

[00:08:23] From there we grew globally and we had our European locations in the Netherlands and the UK

[00:08:31] and they were being ran by the one the only lower Ellis which I like to call him.

[00:08:36] But Steve Ellis had the sales department and all the branches over there.

[00:08:40] What we migrated that it gave us a global chance to pull operations together as a whole so

[00:08:46] again growth. I had never ran operations in other countries so I think by doing the sales bit

[00:08:55] and traveling, learning the cultures then getting an opportunity to actually have employees in those

[00:09:01] regions was super cool but it was all a progression of going from operations to sales and back

[00:09:08] that I think has really formed me as a leader and really give me the skill set to do what I do today.

[00:09:14] You know I think your journey is such a good example of how careers are truly built.

[00:09:18] I think a lot of people think oh I'm going to climb the ladder it's this step and this step and

[00:09:22] this step and this step and in fact I even had a conversation with one of our employees about that

[00:09:27] like I want to know what my career path is you know my response to him was get really good at your

[00:09:32] job and then take an opportunity to go do something different and get well-rounded experience.

[00:09:37] The more that you know about the company, the more you know about different roles, the more valuable

[00:09:41] that you're going to be. It's not like oh I'm going to be a XYZ and then go into an XYZ

[00:09:46] supervisor and then XYZ. I mean some people take that path but I think getting that kind of different

[00:09:51] experience to really help you understand what your leadership skills are like, what you enjoy doing,

[00:09:57] how it helps the business grow and that's what makes a great executive. So I love your example

[00:10:03] of how you were able to do different things and take on different roles and really be able to

[00:10:07] grow with the company as you added more value to our customers and to our team. So I think it's

[00:10:14] a great example. Yeah, I think one of the things was don't be afraid to say yes because sales,

[00:10:20] sewer, sure. I remember the conversation yeah let's do this and you're like time out go home and talk

[00:10:26] to your wife first but I think it's being willing to put yourself out there do something that stretches

[00:10:36] beyond your comfort zone which is not very comfortable. That's why they call it stretching beyond

[00:10:43] but I do think that if you do that, that will open up opportunities but it says a lot about the

[00:10:49] company and being able to take those chances hopefully have success but also have some failures

[00:10:56] and then to learn from those failures and then learn where your skill sets actually align better.

[00:11:01] Yes, could I have maybe stayed in sales? Yes, it would have been a stretch, it would have been work

[00:11:06] but really where my skills landed is an operation and that's where they should.

[00:11:11] Yeah, I think what's really good about it is a lot of ops leaders there's an inherent conflict

[00:11:16] tension between sales and ops and that tension can be healthy or it can be unhealthy but I think you

[00:11:22] having that understanding of well our customers go through how we really do make their lives easier

[00:11:28] when we deliver on the Stone Age Assurance Promise to make sure that they go home safely to their

[00:11:32] families and to make sure that they can do their jobs on time. It helps you care or more about

[00:11:37] why you're doing the job that you're doing and I think that's really important like you need to be

[00:11:42] connected to that greater purpose of the company and that experience gave you a little bit

[00:11:46] of a taste of that. I think it helped you be able to bring that back to the rest of your ops team.

[00:11:50] I agree, understanding what sales is going through kind of puts up in perspective.

[00:11:55] Definitely. Okay, so let's talk about your leadership and how your leadership style has changed

[00:12:00] to sense working at Stone Age. Now what were you like before you came here? What were some of the

[00:12:05] missteps that you had and how would you describe your leadership style now? I would say I was probably

[00:12:10] a typical leader that would overreact to things, would get emotional, would let the stress level

[00:12:17] be seen amongst my team. I was a gas pedal full down, no break, wake up bodies behind me getting

[00:12:24] shit done. But I think you coined Bolognian Chinese all and that was me, but I was getting stuff done

[00:12:32] and in a lot of companies that is how you get rewarded and you get promoted. It's not about the wake

[00:12:39] of bodies you leave behind you. It's what are you getting done? So I think Laurie that this company

[00:12:44] was different and it cared about the employees and knowing when to slow down and how to slow down

[00:12:50] and not only slow down but bring the people along for the journey knowing that the time spent

[00:12:55] upfront explaining the why during the change management actually would allow you to move faster

[00:13:01] going forward than just running through walls. Because if you're running through the wall by yourself

[00:13:06] but you're not bringing the rest of the team along, you're not going to be successful. Today,

[00:13:11] CoolCon collect, there's nothing that really gets me too wild up. It's just not worth it in the

[00:13:17] grand scheme of things. You still have the same problem, you still have the same issues, same

[00:13:21] opportunity, you gotta go solve but you can be seen as a cool, calm, collective leader or you can

[00:13:28] be seen as Bolognian, a Chinese op, which leader do you want to follow? And it really came to that

[00:13:34] and a lot of it's through the coaching that I've gotten through Stone Age. A lot of it's due to

[00:13:40] UKP just spending time investing in us as leaders. And if I am wound up, I know when I'm in a low level

[00:13:48] health and I just don't interact in those situations. There's times where you don't have to have

[00:13:54] a conversation. You can choose to pause, walk away, catch your breath, come back in a better level

[00:14:01] health. I think that's really important. A lot of leaders look at this first layer of how do people

[00:14:08] experience me as a leader and cool, common collected or a Bolognian, a tiner shop or as the feedback

[00:14:14] that I once got erratic. And that's important. That's an important piece of leadership but to take it

[00:14:20] really to the next level, it's how do people experience themselves under your leadership?

[00:14:28] And I think that's a really important transition that leaders have to make. And one that I think

[00:14:33] that you've done an excellent job of because you've built such a strong team here at Stone Age is

[00:14:38] that you want people to be their best version of themselves. How do they step up to the opportunity?

[00:14:44] How do they say yes to those challenges rather than back away from it because of your failure?

[00:14:51] And I think that's a really remarkable thing that you've done and how I've watched you grow over

[00:14:55] the last 10 years is that before was get shit done and how people experienced you was a Bolognian

[00:15:01] and a tiner shop. And then as you matured and really developed your leadership style,

[00:15:05] people experienced you differently but now people are experienced real growth within your organization

[00:15:10] and I think that's some important thing is they're looking at how do I experience myself

[00:15:15] under my leadership? And so I think it's a really cool thing. I appreciate it.

[00:15:19] Another thing I admire about you. Yeah. Yeah, I'm going to say I did do a joint coaching session with one

[00:15:25] of my managers that we were C and I to I. And it was kind of game changing for some of my management

[00:15:32] style is individual wanted intent and then wanted me to get out of the way and we had a hard

[00:15:38] conversation though you don't always hit your dates so it's hard for me to give a intent and step

[00:15:43] back. I said, Barth, I'm going to trust that you can do it and your job is to check in with me

[00:15:49] if you need guidance and it worked. And me and that the manager of Ron Thompson, I'll say who it is.

[00:15:57] We have such a better relationship because of it. He was just recently promoted to a senior manager.

[00:16:04] He has grown and he's helped me grow and it's a no-day in my group. If you want to know how to

[00:16:10] manage Mike Goesee, Chris E. Walsh, another one of my senior managers but part of it is how do I

[00:16:17] provide them the leadership but also give them the comfort level to where they can push back and

[00:16:22] manage me because part of it is just being real, humble, having a good relationship with people,

[00:16:31] being motivated, being engaged in building a true relationship, not a surface level.

[00:16:38] But I really do believe the success that I've been able to have is due to that relationship

[00:16:43] of building peace of it and building trust within the organization, which I didn't have at the beginning.

[00:16:50] Yeah, you have to earn it right? You have to earn it. You got to come in and figure out how to fit into this

[00:16:55] messy ownership culture that we have. It's super fun but not always easy. Yes, exactly.

[00:17:02] I think feedback is another piece of it. You are one of the easiest people to give feedback to.

[00:17:08] I think you really consider it. You handle it well, you take action and obviously the story that

[00:17:13] you just told about Ron giving you feedback and really being able to turn the relationship around

[00:17:18] because of modifications that you made based on the feedback that he gave you and the modifications

[00:17:23] that he made based on the feedback you gave him. But have you always been easy to give feedback to

[00:17:28] what is your relationship with feedback look like? And how do you get good at receiving feedback?

[00:17:33] No, I was terrible at it. Everybody is. If anybody's going to say,

[00:17:37] oh, I'm just great at feedback and it just comes natural.

[00:17:41] I'll just call bullshit on that because I don't believe that. I do think some people are

[00:17:47] inherently better at it. I had to work at it. It's the coaching in the sessions we've done with

[00:17:52] radical candor here at Stone Age. But even then you've got to believe in it and you've got to

[00:17:58] believe in the greater good. And I think that's what the owner of Mike said is about.

[00:18:03] It's what this culture is about. It is not about me. It is not about operations. It is about

[00:18:09] Stone Age and our customers. And once you realize it's about all the other owners and leave the

[00:18:16] eye out of it and put the Wii into it, all of a sudden feedback isn't so bad. And I think

[00:18:21] that's one of the key things. If you always are expecting that people are coming and giving

[00:18:26] feedback because they care and they have good intentions, then feedback's easy.

[00:18:33] But if you put up that wall like we all do it times, you don't hear it. And it's not always

[00:18:39] easy to hear. You know, you know me, I hear feedback. I'll usually kick shit out of myself for

[00:18:45] about a day. And then I'll have a plan on how to address it and change the way that I'm either

[00:18:51] doing something or the way my team is doing something and modify based on that feedback. And I think

[00:18:57] we all have our different processes and how we do that. But short answer, no, it was not always

[00:19:02] easy. It is something that has been learned. And I didn't learn until I came to Stone Age.

[00:19:07] Yeah. Yeah. I told the story in the book of what that went. And I was doing COVID. We're working

[00:19:13] from home and I'm out for a walk and I don't think you're at your home office. And Mike is trying to

[00:19:18] get me to give my opinion on something. And it's just like this awkward conversation as he's trying

[00:19:24] to draw out my opinion. And I was like, what are you doing? He's like, well, I'm practicing my

[00:19:29] coaching. I always want to jump in and solve the problems. And Barb who works for us, I've talked

[00:19:33] about her on the show before she says you need other people solve the problems. And I was like,

[00:19:38] well, that's great. You should totally do that with your team. But I'm gonna solve your problem

[00:19:43] before you just tell me what you want. I'll help you or I'll tell you like, no, that's not a good

[00:19:48] idea. And you're like, oh my god, thank god. Anyway, we had this big laugh about it. But I believe that

[00:19:53] was one of those pivotal moments in our relationship. We always had a good relationship. But just being

[00:19:58] able to have that conversation of like, Mike, I really appreciate the work that you're doing. And yeah,

[00:20:04] you're right. You do need to let your team figure out how to solve their own problems rather than

[00:20:08] just jumping in and doing that. But here's how I need you to work with me. And here's how I'm here

[00:20:14] to help support you, build our relationship, being able to have that very candid conversation.

[00:20:19] And a lot of people think, oh, if I give feedback, I'm gonna damage the relationship. And

[00:20:25] my experience for the most part, that's simply not true. Sometimes it is, but for the most part,

[00:20:29] it's not. Right. So what was that experience like for you? Well, it was awkward at first. I'm walking

[00:20:35] around or remember exactly where I was at. I was out front trying to get my body moving instead of

[00:20:40] sitting in a chair. And I think the turning point for me was when you said, just tell me what you

[00:20:46] don't want. Yeah. Yeah. You said, let it fly. And I'm like, well, I'm afraid if I let it fly too much,

[00:20:52] I'm not gonna have a job and you said, oh, safe space. And it was that day that I told you exactly

[00:20:57] what I did not want. And it was around continuous improvement. And you got it. And you supported it.

[00:21:03] Fine. We can work with that. And to me, it is easier to tell people what you don't want than

[00:21:09] what you do. So I've been trying to use that because it was a pivotal moment. And I do think that our

[00:21:15] relationship was great. But it was so much better after that. I feel like there were no weird awkward

[00:21:22] moments. I could say anything to you. You can say anything to me. And we knew that we were both

[00:21:27] coming with good intentions, no matter what the subject was. Yeah. Yeah. That's a pretty remarkable

[00:21:34] thing to be able to have that kind of relationship. And I don't think a lot of people have that

[00:21:38] relationship with their bosses. And that's what we do try to create here at Stone Age at every little

[00:21:41] not just with me and the executive team. Like how does that trickle down to every single leader

[00:21:47] and manager in this company? How do we create those safe spaces that people can just have a very

[00:21:51] real conversation? Because that's it. Like we're all humans. Our titles are just letters behind

[00:21:56] our names. Like we're all just human beings trying to figure it out. Right? And that is no very much.

[00:22:01] And we're learning and we're evolving and we stumble. And that's what life is about. And we've

[00:22:05] built up these scenarios like I can't be honest with my boss. And certainly there have been cases

[00:22:10] where people get punished for being honest, but that is 100% not how we want to run this company.

[00:22:15] I would want to make it that safe space that you can have these very real conversations about what

[00:22:19] you want or what you don't want. Yeah. I think just being real and realizing life is messy and people

[00:22:25] are messy and we're just trying to figure this thing called life out. And nobody's got to figure it

[00:22:30] out by the way. If they say they do, they're wrong. So realize that we're all going on the

[00:22:36] jury together and we're at different stages. And I think one of the other things is don't ever assume

[00:22:41] you know what someone's going through outside of work because we love to say don't bring your stuff

[00:22:46] outside of work. Well, we're peak. And there are real things going on outside of work. So I think

[00:22:52] just being mindful, giving people a hall pass at times when they need one. Not everybody's going

[00:22:59] to show up great to work every day. And what you can do is try to help that person have a better day.

[00:23:04] And that's one of the things I'd love about the company. Is it perfect all the time? No, no

[00:23:09] places perfect all the time. But I do feel like there are people every day trying to make sure this

[00:23:16] is the best place to work. I've told you before, I don't know how we get half the ship done around

[00:23:21] here. And I figured out it is a secret sauce and it's our people. The thing that we have different

[00:23:28] is our people are different than any other guy. That's why we are able to do things that we do.

[00:23:35] I agree with you completely. So kind of the wrap things up here, they own a mindset. This whole

[00:23:42] idea of ownership in a company. You've owned a couple of your own businesses. So you have a lot

[00:23:47] of ownership and you always have at least in my experience and only develop the deeper ownership

[00:23:52] mentality as you've grown here at Stone Age. But what is that like for you? Like you've spent your

[00:23:57] career in companies doing big things, important things. And then you came to this little tiny company

[00:24:03] and this little tiny town with it's an employee owned company. How has that shaped your thinking on

[00:24:10] businesses and how it's run and how leaders should lead? Yeah, I think back to my corporate

[00:24:15] America days where you just went in your job full of stress, full anxiety, full of watching

[00:24:24] your back making sure you're not going to get stabbed. Always have your resume up today because

[00:24:28] you never know when you're going to get whacked. And that went away and I think it's really that

[00:24:34] own mindset and it's the fact that you can come in and make a difference and people are

[00:24:42] in a cure. They're not just telling you something, it's the truth. They do care about you but I think

[00:24:48] it's what John and Jerry did as founders take care of the customer and everything else will follow

[00:24:55] and just that mindset to start and the evolution of how that's happened through the organization

[00:25:03] and that we do care for people when people get into accidents outside up here. We have done

[00:25:08] remarkable things for our employees that other companies wouldn't do. And to me, that speaks

[00:25:14] volumes that we take care of each other and I know I'm probably going off a little bit on a tangent

[00:25:21] but it's that real life kind of things that tells you this company gives it crap about their employees

[00:25:28] and really does care. And when you realize that you're a part of it, you're part of the success,

[00:25:34] the profits, I mean, profit sharing. Who does an esophane profit sharing? I'll think you're

[00:25:40] looking at companies out there. Now we share in the good and we share on the back. We've been very

[00:25:46] fortunate, not a lot of bad and a lot of good for the fact that we have the ability to help

[00:25:52] bold this company move it forward and we share the rewards of success of Stone Age. White wouldn't

[00:25:59] she want to own a part of that. There's not one person I don't think that works here,

[00:26:04] hasn't dreamed about owning their own company at some point in time. You get to do that here with

[00:26:09] a little less risk. It's amazing. It's why I'm here. I made a few things. I love my boss and

[00:26:16] I love my teammates. My best, I'll call my best colleague friend is a sales guy. Ops and sales

[00:26:25] guys don't get along. Mike and I get along so well and I think the reason a lot of stuff works

[00:26:32] and that why we can lead the company in such a way that we do is because there is that

[00:26:38] relationship. There's relationships at every level of the EMT and I think if you can build that,

[00:26:44] it just goes throughout organization. A lot of it, as I've said, is relationships but I really

[00:26:54] enjoy the fact that we have the own mindset and what that is like. It's not easy for new employees

[00:27:00] just to jump in and understand it. We had a game changing meeting in Canton this last week that I was

[00:27:07] there. We had an owner banner, we talked about what it really meant and the light went on

[00:27:13] and they understood holy crap we were owners. We have a voice in what happens. It took a year

[00:27:20] really to bring them along for that this is real. It was super cool. It was very motivating.

[00:27:29] Awesome. Mike, this has been so fantastic. Thank you so much for coming and sharing your experience.

[00:27:35] I just I thought it would be interesting for people to hear from somebody who's been here for 10

[00:27:40] years building this company alongside of me and the rest of our amazing employee owners and

[00:27:46] here firsthand what it's like to live and breathe the own mindset and to really develop as a leader with

[00:27:52] the intention and focus and sometimes pains that we go through. We're not just developing ourselves

[00:28:00] as better leaders but ideally as better human beings. I agree. Awesome. Thanks for coming on. All right,

[00:28:07] I'm excited. Everybody, I'll be right back. All right, everyone. I hope you enjoyed that

[00:28:19] conversation and that that sneak peek of what it's like here at Stone Age. Mike is such a great

[00:28:23] guy so much fun forking with him. With that, I will leave you to your week. If you like this podcast,

[00:28:29] please write a review share it with a friend, subscribe to it on YouTube or on your favorite podcast

[00:28:34] platform. If you are interested in knowing more about the ownership mindset and what this company

[00:28:40] is like, check out my book, the ownership mindset because it is literally what the last 17 years

[00:28:46] of building this tremendous company has been like and it is literally a handbook to really

[00:28:51] transform your own life and your leadership through the context of owning it. All right, thanks everyone.

[00:28:57] See you next week.

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