[00:00:00] Welcome to Unpacking the Digital Shelf, where industry leaders share insights, strategies, and stories to help brands win in the ever-changing world of commerce. Hey everyone, Peter Crosby here from the Digital Shelf Institute. Digital transformation was once sold as a destination.
[00:00:29] Today, we know the reality, it is a permanent state of being. As AI and agentic commerce accelerate the pace of disruption, your teams aren't just facing new tools, they are facing transformation fatigue. How do you keep your workforce engaged, agile, and optimistic when the finish line keeps moving? This episode is an audio rebroadcast of a Digital Shelf Summit 2026 session that tackles the human side of the agentic revolution.
[00:00:59] Our guests, Chelsea Alexander, CEO and founder at Open Gate Consulting, Jennifer Angelus, Sr Dir Digital Shelf, Ecosystems and Capabilities at Danone, Malvika Jaggi, VP Partnerships and Platforms at One Tree Brands, and Jyoti Malik, Sr Dir eCommerce at Belkin, share practical strategies for managing resistance,
[00:01:21] communicating vision during chaotic times, and building an organization that doesn't just endure disruption, but thrives on it.
[00:51:48] Thanks to our guests for allowing us to share their impactful session with a broader audience. This generosity of knowledge and spirit is at the heart of the DSI, where you can become a member at digitalshelfinstitute.org. Thanks for being part of our community.